When can I buy a bus ticket online? When will the buses start running?

Please tell me where the bus goes ... Do it empty seats? This information is reliable?

Where is my money? I've long since canceled the order, but the money to the card and did not ...

How long it takes charge? When can I be sure that the ticket is paid?

The password (voucher) does not come to my e-mail / Forgot the password.

I want to order by phone. / I do not want (can not) pay for the ticket on the Internet.

And why is not Berdyansk (Lozovaya, Nizhin, Kovel ...) on the list of departure point selection?

Why can not I buy a return ticket if I can buy a direct ticket?

When (the number of days prior to departure) starts pre-sale tickets for the bus?

Is it possible to receive a ticket at the ticket office on a foreign passport (driver's license, student card ....)? Is the discrepancy between the voucher and the presented document acceptable?

I paid the ticket, but there is no way to print the voucher, how can I get sms with the code?