Is it possible to receive a ticket at the ticket office on a foreign passport (driver's license, student card ....)? Is the discrepancy between the voucher and the presented document acceptable?

Can I exchange or return the ticket, which is paid for on your website?

I would like to cancel this booking. But I would like to make another booking with you shortly.

The password (voucher) does not come to my e-mail / Forgot the password.

I paid the ticket, but there is no way to print the voucher, how can I get sms with the code?

When can I buy a bus ticket online? When will the buses start running?

Bus Lviv-Brest arrives in Brest  at 17.40 Belarusian time?

When (the number of days prior to departure) starts pre-sale tickets for the bus?

And why is not Berdyansk (Lozovaya, Nizhin, Kovel ...) on the list of departure point selection?

Why can not I buy a return ticket if I can buy a direct ticket?

How long it takes charge? When can I be sure that the ticket is paid?